1. Introduction
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or engage with our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and institutional affiliation provided through our contact forms or enquiry submissions.
- Programme Enquiry Data: Information about your teaching background, programme interests, and professional goals.
- Usage Data: Anonymous data about how you interact with our website, including pages visited, time on site, and referring sources (collected via analytics tools).
- Communications: Records of correspondence between you and RSolutions eLMS.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and provide programme information
- Process programme applications and enrolments
- Send relevant communications about programmes, events, and updates (with your consent)
- Improve our website and services based on usage patterns
- Facilitate career placement connections for programme graduates
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Sri Aurobindo Society, Puducherry, as our parent organisation
- SAMATVA associate schools and partner institutions, where relevant to your programme or career facilitation (with your consent)
- Service providers who assist us in operating our website and delivering programmes, under strict confidentiality agreements
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can configure your browser to refuse cookies, though some parts of the website may not function optimally as a result.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for communications at any time
8. Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and support our educational mission. Programme records may be retained for institutional purposes.
9. Third-Party Links
Our website may link to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.